– Fabulous looks, serious quality failure
by Ivana Lichtscheidl - Vukadinovic
from Kirkland, WA
Stylish, Fabulous Design, Great Illumination
Poor Construction, Transformer Dead18 Mo
Yes, I would recommend this to a friend
This product was used in a brand new construction and was installed by a licensed electrician. About 6 months after install 1/2 of the chandelier occasionally would lose power, then it stabilized for few months. However, only 18 months post installation, I noticed that only half of the chandelier is working. Soon after I noticed an oily stain on the chrome housing that is closest to the ceiling. My Engineer husband diagnosed transformer oil leakage and ultimate transformer failure...
Needless to say, I do not recommend this product due to a substandard performance of its components, if you are going to use it as an art object and do not care if it works - go for it.
This fixture is in my great room above our dining table and it is a painful reminder of a bad quality.
CUSTOMER SERVICE - well, I got polite answer that warranty is 12 months and that I am out of luck...very polite but a cold NO!
As a customer I feel very betrayed since I trusted EUROSTYLE a lot and 80% of fixtures in my new construction house was purchased there.